2020-12-29 by W.M.
Wireless Sales Associate – Sprint Store by MSM Connect – Waukesha, WI
MSM Connect is a T-Mobile Premium Retailer committed to providing T-Mobile customers superior customer service and solutions for 15 years. MSM is a family-orientated company looking to make sure our people grow as we grow. MSM Connect is currently looking for self-motivated, cheerful, enthusiastic mobile experts who have excellent communication skills, an aggressive attitude towards sales, and embrace a customer-first mentality to become part of our family!! Wireless Mobile Expert Responsibilities: *Our sales representatives sell company products and services to walk-in customers in our retail location, and provides a high level of customer service support with product expertise and advanced selling skills. *Our reps guide a customer through the purchasing decision and activation’s process, and educates the customer on their new purchase. Our reps will develop new customer prospects or referrals and builds customer relationships to drive sales while advancing the company’s retail position in consumer markets. *Our reps achieve sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer service. *Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. Maximize the customer experience by “Giving them the perfect lifestyle solution” *Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store standards/appearance in merchandising, backroom, restrooms and work area. *Meet sales goals and maintain high customer service scores.*Assist in other tasks, duties, or projects as assigned by management.We offer a competitive base hourly pay plus a commission structure that could allow you to earn substantially greater than the average sales job. Wireless Mobile Expert Qualifications: Previous retail sales experience and outstanding customer service skills Excellent organizational and problem solving skills Strong verbal communication skills Availability in flexible scheduling; reliable transportation Available for a flexible retail work schedule that includes evenings, weekends and holidays Knowledge of wireless communication preferred Basic computer skills Wireless Mobile Expert Education/Experience Required: High school diploma or GED; Wireless Mobile Expert Physical Demands: Must be able to stand for long periods of time (up to 11 hours on the sales floor MSM Connect conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. MSM Connect is committed to creating a diverse environment and is proud to be an equal opportunity employer. Wireless Mobile Expert Benefits: • Uncapped Commission with hourly pay • Insurance Benefits – Health, Dental, and Vision • T-Mobile Employee Discount Plan • Work with the latest and greatest technology • Flexible hours